Yes, we provide free standard shipping on all orders over $100. For
orders under $100, a small shipping fee applies, which will be shown at
checkout.

We want you to love your
purchase, but if you’re not completely satisfied, we do offer refunds under the
following conditions:

• Eligibility for Refunds:

To be eligible for a refund, returns must be initiated within 5 days of the
purchase date by contacting us at Hello@michellelacoste.com with
the subject: return

• The item must have its original tags attached.
• The item must be unworn, unwashed, and in its original condition.

• Shipping Costs:



The shipping cost for returning items is the responsibility of the customer. We
recommend using a trackable shipping method to ensure safe delivery back to us.

• Refund Process:



Once we receive and inspect your returned item, we will process your refund.
Please note that refunds will be issued to the original payment method within
5–10 business days, depending on your bank or payment provider.

• Exclusions:



Made-to-order dresses are non-refundable due to their customized nature.
However, we are happy to assist with any concerns regarding your order. Please
contact us at Hello@michellelacoste.com for
support.







Thank you for shopping with Michelle Lacoste. If you have any questions, our
team is here to help!

Eligibility for
Returns:

Customers can
initiate the return process by contacting us via email at hello@michellelacoste.com within 5 days
of the purchase date.

• Items must
have their original tags attached.

• Items must
be unworn, unwashed, and in their original condition.

Shipping Costs for Returns:

The shipping
cost for returning items is the responsibility of the customer. We recommend
using a trackable shipping service to ensure the safe return of your item.

Custom-made orders are not eligible for returns.

Once your order has been dispatched, you will receive an email
containing your airway bill number (AWB) and a link to the tracking portal for
the courier service being used for your shipment.

At Michelle Lacoste, we are proud to offer made-to-order dresses. Crafted uniquely for you.

Whether you’re looking for something special for a big occasion or a dress tailored to your preferences, our team is here to bring your vision to life.

Ready to start your journey?

Book an appointment today and let us help you create the perfect dress! During your appointment, our experts will guide you through the process, ensuring every detail is exactly as you imagined.

Contact us at Hello@michellelacoste.com or visit our website to schedule your appointment. We can’t wait to make your dream dress a
reality!